Credit Control Apprentice Rentokil Initial UK

Location

Dudley, West Midlands | United Kingdom

Job description

What you will do in your working day

• Debt management and collection of customer accounts
• Responsible for own section of ledger
• Achievement of agreed collection targets
• Provide reports on performance of accounts
• To control and monitor the daily debt
• Monitor cash allocation and propose corrective action on allocated accounts where needed
• To ensure correct procedures and processes are in place as per credit policy established to chase payments from customers on a regular basis
• To escalate serious issues to Team Leader or the Credit Manager
• To ensure all daily task are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when promise to pay date fails to result in payment
• Ensure that your customers are your first priority and excellent customer service is delivered at all times
• Manage a high level workload and pick up any ad hoc projects to support the department
• Ensure that all Business Operational Manager queries are resolved within agree

The training you will be getting

Credit Controller and Collector Apprenticeship Level 2:

• This credit controller and collector apprenticeship is designed to develop the core knowledge, skills, and behaviours in credit management and collections principles, regulatory requirements, and professional standards, and enable an apprentice to apply these within their everyday role. It’s a great introduction to a career in credit control for both new employees and existing talent across all sectors and within a range of organisational functions including operations, policy, sales, financial risk and customer relationships.
• Our Credit Controller apprenticeship programme integrates two modules of technical training delivered in partnership with the Chartered Institute of Credit management (CICM) to achieve the Certificate in Credit Management
• This is a fantastic opportunity to build technical knowledge which is supported by work based experience. This ensures that learning and skills are directly applied to the apprentice

What to expect at the end of your apprenticeship

• Future roles such as Internal grading system or Aspiring Manager Programme following the apprenticeship

Job tags

Salary

£15k per annum