Rates Officer

Location

Church, Lancashire | United Kingdom

Job description

Our client seeks a temporary Rates Officer to join their Treasury team for a 6-month period. Role Profile: The issue of rate demands and collection of rate income for various authorities. The maintenance of the rates database and the provision of quality customer service. This includes face to face dealings with members of the public via the counter. Key Responsibilities: Reconciling and processing standing order payments, giro credits, payments made via the Post Office, online services and internal journal payments. Processing counter payments as necessary. Dealing with BACS reports for unpaid direct debits and amendments, taking appropriate action as necessary. Maintaining the rates database, ensuring rate payers details are up to date from the information supplied. Opening and sorting of incoming mail. Dealing with general correspondence and enquiries from Advocates/Estate Agents/ members of the public in a timely and effective manner. To answer any calls on the general rates number and assist members of the public with their query. Liaise with the relevant Valuation Officer to resolve any rating queries that may arise Processing Direct Debit Instructions. Daily bag drop to the bank of any funds taken and delivery of any legal paperwork to the Attorney Generals Chambers when necessary. Preparing refunds for authorisation by the Executive Officer. Filing and scanning of letters and documents. Monitoring and replying to any queries received via the general email box in the timeframe specified Once established in the role; help with the training of any new or temporary members of staff. Processing BACS payment requests. Reconciliation and banking of previous day's receipts. Key Skills and Experience: The post holder must be numerate and be able to work quickly and accurately to meet the deadlines required by financial systems. The nature of the work requires that the post holder is flexible and able to work efficiently and effectively as part of a team and can communicate effectively with debtors and suppliers as well as management and staff at all levels A working knowledge of the main financial systems (principally AX Dynamics) and experience in the use of computer packages such as Word and Excel are desirable. Experience of debtor control work would be an advantage. If you have the required skills please apply online at searchandselect.com quoting reference number: 14581

Job tags

Salary