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Location

Church, Lancashire | United Kingdom

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Job description

Summary
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

Salary: £10.78 per hour. We are currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2024.

Contract/duration: Fixed term until 28th February 2025.

Hours/working pattern: This role is based on 936 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll be working roughly 3 or 4 days a week, with a weekend working pattern of 1 Saturday, 1 Sunday, both weekend days in and a full weekend off within a month.

Interviews will be held on the 14th of March 2024.
What it's like to work here
Reporting to the Welcome Manager, you’ll be part of a team of 16 working at Petworth.
What you'll be doing
Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same.

Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service.
Who we're looking for
We'd love to hear from you if you are:

customer focused with an understanding of the importance of great service
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills
have a positive attitude

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Job tags

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Salary

£10.78 per hour