Location
Stevenage, Hertfordshire | United Kingdom
Job description
Do you have a passion for travel and a delivery of a great customer experience ? If so, we have an exciting opportunity for you to join a great team as a Travel Designer with a well-established, rapidly growing Travel Business. This role is perfect for someone looking to enter the travel sector and develop their skills and knowledge within the industry, with the potential to advance to a Travel Consultant position long term.
Key Benefits:
- Competitive Salary: Earn a basic salary between £20,000 and £22,500, based on your experience.
- Flexible Work Arrangement: Enjoy the convenience of working from home and at the office, with working hours equating to a 5-day work week and a guaranteed full weekend off every month.
- Personal Development: Start as a Travel Designer and train towards becoming a Travel Specialist as you gain experience.
- Annual Leave: Receive 21 days of annual leave plus bank holidays (rising 1 day per year up to a maximum of 25 for each year of service).
- Wellbeing Days: Benefit from 6 wellbeing days per year following successful completion of probationary period.
- Company Pension Scheme: Plan for your future with our company pension scheme.
- Holiday Discounts :Enjoy great discounts on your own holidays, plus generous friends and family discounts.
As a Travel Designer, you will:
- Qualify and Warm Leads : Be the first point of contact for new enquiries, using your excellent customer service skills to understand customer's wants and needs.
- Customer Service: Engage with customers through various channels, including responding to new enquiries, emails, and answering incoming calls to build and maintain relationships.
- Meet Targets Work towards customer service related targets, utilising your excellent communication skills to encourage repeat business.
- Travel Related Admin/Analysis Tasks: Assist with various travel-related admin tasks to enhance your destination knowledge as part of the training program to become a Travel Specialist.
Key Requirements
- Experience: Preferred experience in a customer service role or business development role.
- Skills: Exceptional organisational ability, adept at multitasking, and proficient in software such as Outlook.
- Setup: Must have a dedicated home office space equipped with a reliable internet connection.
- Personality: Self-motivated, curious and goal-oriented individual with a calm and professional manner when speaking with customers. With a real passion and interest in international travel.
Join our team and become an integral part of a warm and inclusive work culture where your contributions are valued, and your efforts directly translate to memorable experiences for our clients.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Job tags
Salary
£20k - £22.5k per annum
