West Lothian Council current
Location
West Calder, West Lothian | United Kingdom
Job description
1 x 18 hours per week, West Calder Community Centre, Fixed Term to 31 March 2025
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged.
Customer and Community Services are looking to recruit x1 Customer and Facilities Assistant. This is a public facing role which involves communicating with customers face to face, on the phone or by email.
The post holder will work as a member of a customer focussed team and will be responsible for delivering a range of tasks and services primarily in our Community Centres, Partnership Centres and Village Halls. These tasks include:
You will be expected to take pride in the appearance of the buildings you work within ensuring they are clean, safe and welcoming to the public.
You will require basic level computer and IT skills as part of the role involves using email, outlook calendar, online room booking system, completing forms, inputting data to spreadsheets and accessing the internet.
We require someone with excellent communication and listening skills, who is friendly, diligent, pays attention to detail and is solutions focussed.
You will work with minimum supervision so you should be self-motivated and reliable and have the ability to prioritise tasks and forward plan.
You will be required to demonstrate that you can work within a busy and changing environment, remain calm under pressure and that you can respond to the needs of customers and colleagues in a helpful and proactive way.
You should have a willingness to develop your skills and knowledge to ensure our service evolves to meet the needs of our customers and partners.
Most of all, you should enjoy working with people and with the public.
Once fully trained and briefed, you will be required to work alone.
There is an element of manual handling in this role (eg moving furniture and equipment and setting up community centre spaces/rooms for use by the public).
You will be required to travel independently between buildings.
This is a full-time position (36 hours per week) and you will be asked to work 5 days over 7 and anytime between 8am and 10pm (for which you will be paid a 10% shift allowance).
Please refer to the job description for additional information.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Job tags
Salary
£25.19k - £27.16k per annum
