Personal Banker

Location

Church, Lancashire | United Kingdom

Job description

Our client seeks a Personal Banker to join their team. Role Profile: Customers will be at the very heart of your role, so you'll be committed to providing outstanding service in every interaction. You'll work with high levels of accuracy as you provide each customer with a seamless and positive experience. Key Responsibilities:Having great conversations, understanding the needs of customers and helping them with their banking needs. Completing general banking requests such as payments, balance enquires and transfers. Helping customers to understand the different ways they can bank and the range of services on offer. Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience Key Skills and Experience: At least 2 years' office experience and experience of working in a customer facing environment. Banking experience would be an advantage. Strong communication skills are a must, as you'll need to explain products and procedures to customers in an easy to understand way. A passion for customer service and a strong attention to detail. The ability to thrive under pressure and have the determination to continuously improve standards for customers. Strong interpersonal skills and the ability to work well as part of a team If you have the required skills please apply online at searchandselect.com quoting reference number: 12837

Job tags

Salary