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Location

Hackney, Derbyshire | United Kingdom

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Job description

Benefits and Housing Needs Officer

Hackney

£26 Per Hour

I am recruiting for a local authority who is looking for an experienced Housing Benefits Assessor to work as part of a team to work on Housing Benefits Accuracy Award Initiative [HBAA].

Job Role

To deliver an efficient, high quality and customer-focussed service for a diverse client group including high numbers of vulnerable and disadvantaged households.

To mentor both new members of staff and staff from other areas in legislation, practice, procedures, performance of duties and guidance on complex case work.

To apply the relevant legislation, procedures, caselaw, guidance, audit recommendations, to conduct rigorous, robust and accurate assessments.

Main Duties

Process accurate and timely payment of Housing Benefits and Council Tax Reduction to all those in the borough that are entitled to financial support to pay their rent and Council Tax in line with legislation. The consideration of revisions of decisions. Administering discretionary awards and payments.

Ensuring the most appropriate resolution to housing need in the borough. Preventing homelessness by the provision of comprehensive housing advice to members of the public.

Person Requirements

Proven experience of processing all types of Housing Benefit/Council Tax Reduction claims.

Extensive experience of Capita Academy Benefits system.

The role is open to remote working. #J-18808-Ljbffr

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Salary