Microsoft 3rd Line Support

Location

Surbiton, Greater London | United Kingdom

Job description

Microsoft Support Engineer - Hybrid - Leatherhead - £35,000 - £50,000

My client are a fast growing, innovative and evolving Microsoft Gold Partner, and are looking for a Microsoft Support Engineer to come in and be part of a very exciting journey.

WHY:

• Stacks of progression
• Certification training
• Latest, cutting-edge technology

Technologies:

• Azure
• Microsoft 365
• Teams/ Collaboration 
• MS700 OR MS900 certification needed

Responsibilities:

• Develop, build, and maintain technical and personal rapport with clients.
• 3rd Line Support with Teams, Telephony, Collaboration 
• Identify root cause if customer escalations and strive towards a "zero rework" mindset
• Ensure high levels of incident ownership through incident lifecycle to a satisfactory conclusion
• Analyse customer problems and provide suitable solutions within SLA timescales

Please do reach out to me on 0203-002-8420 or email on [email protected]

Microsoft Support Engineer - Hybrid - Leatherhead - £35,000 - £50,000

Job tags

Salary