Michael Page
Location
Dunfermline, Fife | United Kingdom
Job description
Working closely with the Management team you will be in charge of overseeing the training and development of the Technical Support Team, as well as monitoring and overseeing KPI's are met in line with the business. You will be hands on Technically ensuring ticket escallations are dealt with in a timely manner, and speaking with customers via telephone to ensure their IT related problems are resolved.
Job tags
Salary
£45k - £50k per annum
