Salvation Army Trading Company Limited (SATCoL)
Location
Renfrew, Renfrewshire | United Kingdom
Job description
Do you want to work for the UK’s leading textile, recycling and clothing collection company, that passionately cares about its colleagues, stakeholders and the planet, whilst offering some amazing benefits such as a company bonus scheme, fantastic pension scheme and a starting holiday entitlement of 25 days plus bank holidays?
Do you need a new challenge that not only helps you to develop your skills but is integral to the community?
Do you want to make a difference, be valued for your work?
Did we mention, there is no evening or Sunday working too?!
Do you have excellent customer service skills?
If this is you, read on!
This role is vital within our retail development team contributing to the success of our e-commerce business. We are looking for an enthusiastic online product lister to join us. Working as part of the retail development team, you will work with shop managers and volunteers to help grow and develop our e-commerce business.
General duties
Delivering exceptional customer service responding to online sales enquiries
Achieving and maintaining an exceptional customer feedback score on eBay
Identifying donated stock for listing online
Researching items to gather information and pricing
Photographing items for sale
Uploading products to marketplaces via listing software
Creating accurate listings that sell for a maximum amount
Packing and dispatching orders
Receiving and managing returns
Processing refunds
Assisting Shop Manager and volunteers with online queries
Supporting the Shop Manager, e-commerce and retail teams as required
The ideal candidate will have:
A passion for charity retailing
Ability to work as a flexible and proactive member of the team
Ability to use own initiative
Attention to detail
Highly organised and efficient
Good communication skills
Confident and articulate
Interest in vintage, collectable or pre-loved products
An energy and enthusiasm to succeed
Excellent customer service skills
A good level of literacy and numeracy skills together with basic IT skills.
A commitment to the ethos of The Salvation Army
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
Hours will be worked on a shift basis between Monday - Saturday
All key responsibilities and desirable skills can be found on the Job Description when you apply.
See what some of our colleagues say about us:
'Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling.' – LF, Donation Centre Manager
'SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company.' – KB, Shop Manager
'Working for Salvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be a part of an inspired, dedicated and supportive employer that's making a real difference in people's lives.' - GT, Sales Assistant/Driver
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Job tags
Salary
£14.65k per annum
