Receptionist for Aesthetics Clinic

Location

Cobham, Surrey | United Kingdom

Job description

Wellface is a leading aesthetics and wellness clinic located in Surrey. We are currently seeking a professional and friendly Receptionist to join our team. As the first point of contact for our clients, the Receptionist will play a crucial role in providing exceptional customer service. Our ideal candidate is detail-oriented, has excellent communication skills, and is able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet and welcome clients in a friendly and professional manner
• Manage incoming calls and emails, directing them to the appropriate person or department
• Schedule appointments and maintain the appointment calendar
• Provide information to clients about our services, treatments, and products
• Collect and process payments from clients
• Maintain a clean and organized reception area
• Assist with general administrative tasks, such as filing, data entry, and ordering supplies
• Handle client inquiries and resolve any issues or complaints in a timely and professional manner

Requirements

• Previous experience as a Receptionist or in a customer service role
• Excellent communication and interpersonal skills
• Strong organizational skills, with the ability to multitask and prioritize
• Proficient in using computer software, such as Microsoft Office
• Knowledge of the beauty and aesthetics industry is a plus
• Friendly and professional demeanor
• Ability to work well under pressure and in a fast-paced environment
• Flexible schedule, with the ability to work evenings and weekends as required

Benefits

• Uncapped commission earnings
• Excellent training & development
• Discounts for family and friends on treatments
• Discounts for family and friends on products
• Career progression and management training

Job tags

Salary