Entertainer
Location
Worcester, Worcestershire | United Kingdom
Job description
Why Us?
Are you a performance driven, KPI focussed team player, who leads from the front?
Do you thrive in a fast-paced environment where no two days are ever the same?
Are you passionate about Customer Service? Providing customers with product knowledge whilst also being engaging and having fun?
If so, then a career at the Entertainer is for YOU!!
Ideally for this role, you will be currently working as a Store Manager, Assistant Manager, or a Supervisor for a customer focused retailer looking for a new career challenge.
Your duties and key responsibilities as our Assistant Manager will include.
- Working with your team to offer exceptional levels of customer service supported by brilliant product knowledge
- Implementing and executing regular promotional changes and delivering excellent merchandising standards on the shop floor
- Developing & coaching your team to achieve fantastic sales
- Building external relationships to market your store and grow sales.
How we will reward you
In return for your hard work and commitment we will reward you with fantastic benefits.
Birthday Leave plus 30 days holiday.
Annual Bonus scheme
Retail Trust & virtual GP
Pension salary sacrifice
Generous toy discount
Enhanced maternity and paternity pay
High Street and leisure discounts
Cycle to work scheme.
Life Cover
We’re looking for our Assistant Managers to be.
An Effective Leader: You are motivational and inspirational, sharing great ideas and ensuring the team know how to achieve their goals. Confident taking control and sets the bar high in terms of standards and results. Makes wise decisions and is an ambassador of the company values.
Competitive, Natural and Commercial: You are naturally competitive and focus on achieving targets. Encourages active selling and applies sound commercial reasoning to product placement. Has the ability to analyse and interpret sales data to improve sales performance.
Organised, Great Planner and Effective Delegator: Accomplished at managing daily tasks with the ability to plan in the short and long term. Delivers objectives, plans, deadlines and targets through the team. A keen eye for detail and can prioritise effectively.
Resilient and Adaptable: Determined with strong character and ability to cope positively with pressure and hard work. Able to modify their approach and reserve judgement in response to unpredictable or uncertain situations. Embraces change.
Excited About Our Brands and Range: Can demonstrate enthusiasm in their work, in the brand and in our product ranges. Embraces the spirit of our mission and vision.
Positive and People Focussed: Understands the importance of fun and has a positive ‘can do’ attitude. Passionate about developing the team using the tools available within the workplace. Naturally empathetic and listens well-supporting others through coaching, feedback and guidance.
Hands-on Operator: Leads from the front and prepared to work alongside the team to ensure tasks are completed and the store is replenished. Able to deal with the day-to-day activities requiring both physical and mental stamina.
Driven & Self Motivated: Sets the tone with a positive ‘can do’ attitude and willingness to go the extra mile when required to get the job done. Able to pull the team together in times of difficulty and can self-motivate at the same time.
Tech Savvy: Has the knowledge and confidence to use the latest ‘tech’ and smart devices to complete routine retail operations including basic back-office operations and product movements.
Read a Testimonial from one of our Assistant Managers
''What makes the job exciting for me is knowing that I am helping children, parents, grand-parents and anyone in fact, who comes into my store get the toys they are looking for, - every customer needs are different. I especially love children's reactions when they come into store! WOW! is usually the first response and it tells me that we are definitely doing something right to create those memories for them.
Working for a family-run company that looks after and encourages its employees is what attracted me to work here, and why I am still here today! There are so many roles and possibilities, that you can strive for if you want to progress your career. If you are happy in your chosen role, then that is OK too - you are encouraged to be the best that you can be, with tonnes of training and courses to help you!"
- Jayne, Assistant Manager
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