London Borough of Lambeth
Location
Lambeth, Greater London | United Kingdom
Job description
Job Category : Technical
Location : Lambeth Civic Centre, London Borough of Lambeth
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £18.01
Gas Compliance Office
Main purpose of the post:
⦁ To update the section database with relevant data from gas safety certificates and other documentation.
⦁ To monitor contractor progress on the gas servicing programme.
⦁ To act as the lead point of contact for all issues relating to gas servicing in a particular housing area.
Key responsibility areas:
- To act as the lead officer for gas servicing for one housing area, and to take operational decisions, consulting the Team Leader where necessary. To also act as the contact point for residents on all gasrelated issues.
- To organise and attend contract meetings, representing customer concerns where necessary.
- To liaise with customers, contractors, Housing Areas and the Lambeth Service Centre, utilising telephone, email, fax and letters as necessary.
- To provide cover for other administration officers in the team when they are unavailable.
- To take responsibility for monitoring the progress of contractor’s servicing, including completions, no access, variations etc, and.
maintain relevant information of contractor staff as required. - To take responsibility for determining own priorities according to dayday circumstances.
- To examine gas safety certificates (CP12s) for further action or unresolved problems, liaising with gas engineers as necessary. To input data to the section’s database, as directed by the Team Leader.
- To archive documents as necessary, including filing and batching documents for scanning.
- To investigate complaints regarding the gas servicing contract, writing the response and recommending outcomes to the Team Leader.
- To certify payments on saffron or other similar systems.
- To provide support to the Lambeth Service Centre as required.
- To raise orders on saffron or other similar systems.
- To arrange appointments for gas engineers as necessary.
- To produce and provide information and reports as required.
Key Knowledge
A working knowledge of computer software applications – at least Microsoft Word, Access and Excel required.
Relevant Experience
Proven suitable experience and knowledge operating administrative systems.
Alternatively proven suitable experience and knowledge in a field of work closely related
Some knowledge of the gas maintenance industry is desirable
Job tags
Salary