Oban cycles Store manager
Location
Oban, Argyll & Bute | United Kingdom
Job description
The individual will be required to liaise continually with customers and suppliers alike, continuing to build on our already existing customer and supplier base.
Performance managing, developing, and training staff, in conjunction with monitoring the financial performance of the three main areas of the business, retail sales, workshop and cycle hire; and reporting to the Directors on a regular basis.
The ideal candidate will ideally have experience within a similar industry, show excellent attention to detail, strong initiative, and work well in a fast-paced environment.
Role and responsibilities:
- Maximising profitability by working with the Directors to set sales targets
- Manage and monitor the overall performance and KPI’s set by mutual agreement with Directors
Have full oversight of training and development within the team in conjunction with a continual review of processes to increase knowledge and efficiencies within the business where possible. - Stock management is essential with continual oversight to ensure appropriate levels of stock are always maintained.
- Ensure compliance with Health and Safety legislation.
- Build relationships with current and new suppliers, along with the ability to understand current trends and introduce new lines of business.
- Manage product warranties with suppliers and internally.
- Deal with and manage customer queries and complaints.
In return we offer:
- As a small tight-knit team we are committed to accommodating flexible working hours.
- Competitive rates of pay based on level of experience.
- A generous holiday allowance.
- An excellent staff discount scheme on bikes, parts, accessories and clothing.
- Supported entry into cycling competitions and events.
- Cycle-to-work scheme
If you have the enthusiasm, appetite and personality to deliver flawless customer service and are interested in joining our management team, then we definitely want to hear from you.
Job tags
Salary
£25k - £29k per annum
