Location
London | United Kingdom
Job description
Helpdesk Administrator
Salary : 28000
Location : Central London SW1A
Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Central London.
Responsibilities to include but not limited to:
- Monitoring the Facilities Helpdesk email and logging jobs;
- Actively monitoring open jobs including chasing engineers for updates and allocating jobs to engineers;
- Raising purchasing orders for engineers and other team members as required;
- Allocating PPM tasks to engineers;
- Scanning compliance documentation (inhouse and subcontractor);
- Reviewing documentation and raising any issues to either the Technical Site Managers or Contractor Compliance Manager;
- Monitoring up and coming inspections and coordinating dates with subcontractors and Technical site Managers;
- Following up with subcontractors paperwork/certificates in relation to completed inspections;
- Raising remedial actions following inspections;
- Assisting the Technical site Managers with the raising of quotes as required;
- Logging monthly overtime for approval by the Account Director;
- Assessing completeness and appropriateness of subcontractor RAMS
- Supervising subcontractors ensuring all H&S rules are adhered to
- Completing spot audits on subcontractors to ensure they are working with site rules
- Completing spot audits on the Pareto engineers to ensure they are working to site rules
- Completing regular audits on Pareto engineer risk assessments for completeness
- Monitoring and ensuring engineer training records are up to date
Key Requirements:
- Previous administrative experience desirable
- Previous helpdesk experience is desirable
- Previous experience overseeing contractors required
- Demonstrate strong administration skills
- Strong IT skills including Microsoft Office
- Excellent telephone and email manner with solid communication and interpersonal skills
Job tags
Salary
