Location
Reading, Berkshire | United Kingdom
Job description
Citizens Advice Reading is an independent charity that has been giving free, confidential, impartial advice to the people of Reading for over 75 years. Do you have a background in systems administration? Will you share your expertise with us?
What will you be doing?
What will you do?
- complete an introduction to Citizens Advice
- use your experience of managing devices and networks to advise and support existing IT staff in maintaining network documentation, monitoring and updating all devices
- inform on best practice and suggest and help to implement improvements on existing IT systems
- deliver one to one or group training about using Google Workspace and associated apps.
- together with existing IT staff, carry out technical inductions and account issue to new staff.
- produce instructions about how to do basic IT tasks to help volunteers and staff
- Help us achieve Cyber Essentials accreditation
- Repair and/or update existing hardware
What’s in it for you?
- Keep your skills up to date and share your knowledge for the benefit of a non profit organisation
- have a positive impact on someone else’s experience of volunteering with the local Citizens Advice
- meet people and build relationships with other volunteers
- contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
What are we looking
for?
What do you need to have?
Ideally you’ll have a background in systems administration and networking obtained anywhere in the world (perhaps an early retiree who wants to keep their skills current) and need to:
- be friendly, patient and approachable
- respect views, values and cultures that are different to your own
- have good verbal and written communication skills
- be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
- be willing to undertake training in your role
- a familiarity with MDM software would be advantageous but is not essential.
What difference will you make?
By helping us improve how we manage our IT systems and devices, you will contribute to our future resilience. Having more secure systems will increase our likelihood of obtaining funding in a field where client data security is a priority.
Causes
- Campaigning
- Counselling / advice
- Education
- Financial inclusion
- Housing and homelessness
- Human rights
- Local / community
- Older people / later life
- Poverty relief
- Training / employment support
Organisation type:
Charity
Citizens Advice Reading is an independent charity that has been giving free, confidential, impartial advice to the people of Reading for over 75 years. Last year nearly 8,000 people used our...
Job tags
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