Location
Bournemouth, Dorset | United Kingdom
Job description
Positive Employment is currently recruiting for a Housing Options Officer for our client a government organisation based in Bournemouth.
The successful candidate will assess the organisation's housing duty to those applying for housing; as homeless or threatened with homelessness, in accordance with statute and policy and working procedures.
As a member of a committed team, provide person centred housing options advice and support with a focus on preventing homelessness.
This is a 3 month starting contract with the possibility for extensions. This role is hybrid with at least 2 days required community based work.
Duties and Responsibilities but not limited to:
- Provide specialist advice on a range of complex housing options and homeless prevention initiatives.
- Hold a caseload & carry out detailed legal assessments of applications for housing, making decisions on all aspects of housing or homelessness applications including verification, eligibility, housing need and support.
- Determine the support needs of households in housing need and refer to specialist providers where appropriate.
- Participate in Housing Options Duty Rota, providing excellent customer service in respect of a range of complex and contentious housing enquiries, through a range of communication channels, online, face to face & in the community.
- Lead multi-agency case meetings for households with complex problems.
- Act as housing lead in response to serious domestic abuse, child protection, adult safeguarding etc. where clients have identified housing needs.
- Develop strong relationships with all housing providers and promote multi-agency initiatives in the prevention of homelessness.
- Maintain continuous professional development and up to date knowledge of related legislation, such as landlord and tenant, family, welfare benefits, child and adult safeguarding.
- Prevent homelessness wherever possible by negotiation and collaboration with a range of stakeholders.
- Effectively manage a caseload through personal housing plans, communication strategies and effective record keeping.
- Provide affidavit evidence in cases where legal review is triggered.
- Apply client confidentiality procedures to investigations undertaken and to follow guidance in relation to lone working where there are potential risks to personal safety.
Personal Requirements: - Experience of providing professional advice to people in housing need or a relevant sector.
- Experience of working for a range of different vulnerable clients (e.g., victims of domestic abuse, mental health, offenders, substance misuse, young people, learning or other disabilities).
- Experience of managing a caseload and developing support plans.
- Qualified to L4 Diploma or equivalent experience.
- Must have Part 7 housing options experience.
- Ability to travel around the area (and to other areas of the UK) in an agreed timely manner.
Working Hours: 09:00 am - 17:00pm, Monday - Friday Pay: £19.46 p/h Please note this role is within the scope of IR35. Key Words: Housing Options, Homelessness, Part 7#J-18808-Ljbffr
Job tags
Salary
