Customer Support Administrator
Location
Heanor, Derbyshire | United Kingdom
Job description
Customer Service Administrator
Heanor
£23,000
We are currently seeking a detail-oriented and customer-focused individual to join our client's team as a Customer Support Administrator. The successful candidate will play a crucial role in ensuring the smooth operation of the customer support processes and delivering a first-class experience to their valued customers.
Description of the role:
- Handling general customer enquires
- Processing customer orders by email or via the website
- Check stock availability for customer orders
- Processing purchase orders and liaising with suppliers
- Supporting the office with general administration tasks
- Preparing shipping documents and liaising with couriers
About you:
- Previous experience in a customer support or administrative role is preferred.
- Strong attention to detail and accuracy in data entry.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively within a team.
- Customer-centric mindset with a commitment to delivering high-quality service.
If you're a strong administrator who has a passion for delivering exceptional customer service, then please apply today!
Job tags
Salary
£23k per annum
