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Contact Supervisor


Family Action


Location

Hertfordshire | United Kingdom


Job description

Children’s Contact Service Based in Hertfordshire (Centre/community based) Various hours-Negotiable up to 37 hrs p/w

Are you passionate about working with families and have excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

• Contact Supervisor (Centre and Community Based), Children’s Contact Service
• Based in Hertfordshire (Service and community based) Various hours available: Negotiable up to 37 hours p/w

Locations available:
• Cheshunt (EN8)
• Hemel Hempstead (HP1)
• Welwyn Garden City (AL7)
• Grade 2 (lower) point 11 – 15: £21,196 - £23,966 per Annum.
• Permanent contract
• ID: 778

Required Skills:
• Have excellent communication skills including the ability to work with families in conflict, build their trust and respect, and recognise the importance of remaining impartial, objective and focused on the needs of the child/children/young person at all times.
• be able to demonstrate an understanding of safe working practices, risk assessment and risk management.
• Have excellent written skills, in particular being able to create reports of sessions which are objective, factual and reflect the needs of the Social Worker and court.
• Be a team player who is flexible, and enthusiastic about being an integral part of a newly formed and aspirational team which is focused on the Family Action values of Can Do, Excellence, Mutual Respect and People Focus.
• Previous work with children and families is desirable but not necessary.
• Ability to work with families in conflict and the importance of remaining impartial, objective and focused on the needs of the child/children at all times.
• Understanding of child development, attachment and appropriate parenting approaches.
• Have the ability to demonstrate an understanding of safe working practices, risk assessment and risk management.
• Good planning and excellent report writing and record keeping skills. Experience of and ability to use MS Office applications and electronic recording systems.
• Understanding of the needs of families / individuals, and of the impact of disadvantage and social exclusion and a commitment to and willingness to promote inclusion and equality of opportunity for all.
• A confident and professional approach to working with service users, stakeholders and colleagues.
• Excellent verbal, listening and written skills, including basic IT skills.
• The ability to priorities and organise workload effectively including the timely completion and submission of case records and reports.
• The ability, commitment, and willingness to work flexibly including evenings and weekends.
• The ability and willingness to occasionally travel within the Hertfordshire area.

For more information and full Job Description please contact [email protected]

To Apply - Please email your CV to [email protected] along with the Job reference number (778) and which area you are applying for.


Job tags

Permanent employmentFull timeContract workWork at officeFlexible hours


Salary

£21.2k - £23.97k per annum

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