Telesales Associate - £21k + commission (OTE £30K) - Leeds

Location

Guiseley, West Yorkshire | United Kingdom

Job description

Telesales Associate

Salary: £21k + commission (OTE £30K)

Location : Leeds - Office Based
Type: Permanent
Pattern: Monday - Friday

Client Profile:

Origin Multilingual is proud to announce we are Recruiting for a Telesales Associate to join an established business in the heart of Leeds. My client is a specialist manufacturer within their field of expertise.

Duties & Personal Specification:

To answer telephone calls made from a national advertising campaign regarding enquiries about products. Find out the customers' needs and build rapport by asking open questions. Explaining the features and benefits of our products and how this will be a solution to their needs. Convert into a qualified appointment for a site survey where possible and if not, following up on the enquiry following a specific timeline. Always dealing with the enquiry with a friendly and polite manner.

Key roles and responsibilities:

· Take incoming calls and convert into a qualified appointment for a site survey.

· Make outbound calls to any un-appointed enquiries, and convert into a qualified appointment for a site survey

· Build rapport with a friendly attitude so we can keep in contact and monitor customers progress for future appointments

· Follow Xcel sales training to find out as much as possible about the customers' needs / difficulties to enable us to help and advise the customer and maximise the quality of calls and appointments.

· Accurately Record and enter customer information and notes onto CRM system to ensure that customer records are maintained and correct at all times

· Work closely with the field-based surveyors to communicate appointment dates and or appointment details

· Work closely with the customer service team in order to provide the customer with the best possible journey

· To work together as a team sharing the workload as and when required

· Promote the company in the best possible light at all times

Required Skills/ Experience:

• · Computer literate/Keyboard skills
• · Previous sales experience is preferred
• · High degree of accuracy
• · Demonstrated ability to prioritise workload
• Ability to build strong working relationships, both with customers and internally
• ·Excellent communication skills, both verbal and written
• Ability to persuade, influence and negotiate effectively at various levels within the organisation
• Determined, Target Driven, Enthusiastic, Team worker, Reliable, Sociable, Self-motivated.
• Sets own goals/high standards and consistently achieves them

To apply
Interested? If so please send your full CV by clicking "apply" below, or alternatively you can contact Marcus at Origin Multilingual on 0203 762 2899 or email direct

Job tags

Salary

£21k per annum