Licensing Officer

Location

Lambeth, Greater London | United Kingdom

Job description

Job Category : Technical
Location : Lambeth Civic Centre, London Borough of Lambeth
Salary: £26.11

Describe in a few brief sentences

1. Private Sector Enforcement and Regulations Service
2. Process applications for HMO licences
3. Understanding of the HMO process and requirements of the documentation required
4. Main Purpose:
   To work as part of a team delivering statutory and other services with set targets and service standards
   To make a positive contribution towards improving the health and environment of the Borough by means of advice, education, and enforcement action
5. Key Responsibilities:
   Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties, which may be required from time to time.
   a. To complete personal work, work programmes and projects on time and in accordance with requirements.
   b. To prepare and present high quality, accurate, well-presented, understandable reports, documents and feedback as required for internal use, working groups, customers, staff, partners, etc.
   c. To take a flexible approach to the changing systems and patterns of work.
   d. To maintain a high level of knowledge, expertise and professional development in the fields of work covered by the post.
   e. To manage a caseload with the collective responsibility of meeting team targets and service objectives.
   f. To process HMO applications and licences via an online system.
   g. To undertake work on groups, projects and initiatives, within or outside the remit of The Private Sector Housing Enforcement Service, in order to assist in meeting objectives.
   h. To act as an Authorised Officer of the Council in the performance of the statutory functions in accordance with the current scheme of delegation.
   i. Basic understanding of fire safety requirements in HMO’s
   j. To respond to complaints, service requests and enquiries regarding HMO’s and to undertake visits, inspections, sampling and investigations. This will require a degree of agility as it may include climbing stairs and ladders and entering areas with awkward access.
   k. To carry out initial investigations and surveys to identify non-compliance with HMO standards
   l. Interpret basic floor plans and prepare schedules of works

Relevant Education and Experience
Educated to A Level standard (or equivalent) (A-C grades in three (or more) subject areas (or equivalent).
Experience of managing and prioritising, with minimal intervention, a demanding personal workload, consistently achieving competing individual work objectives, standards and performance.
Hold a Housing, Health and Safety Rating System (HHSRS) competency certificate (2 day course). (desirable)
Experience of working in a property licensing/enforcement environment (desirable)
Experience of processing HMO licences and applications via an online system (desirable)
Experience of undertaking investigations, inspections, data analysis and documentation reviews.
Basic understanding of fire safety requirements in HMO’s (Essential)

Experience of Interpreting basic floor plans and preparing schedules of work (essential)

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