Play to the Crowd (Incorporating Theatre Royal Winchester, H...
Location
Winchester, Hampshire | United Kingdom
Job description
Play to the Crowd (incorporating Theatre Royal Winchester, Hat Fair and Playmakers) is looking for a
Hospitality and Social Enterprise Manager
Salary : Play to the Crowd Band D - £28,100 - £30,261
Hours : Full time 36 hours per week including some evening and weekend work
Type of Contract : Permanent
Closing Date : 9am Monday 18th March 2024
Interviews : Week commencing Monday 25th march
Due to licensing laws (the postholder will have overall responsibility for the bar), and given that they would be responsible for young people and vulnerable adults, we are only able to consider applications from those 18 years of age or over.
This role may be subject to a DBS check.
About Us
Play to the Crowd is an arts and education charity that incorporates Theatre Royal Winchester – a mid-scale heritage theatre; Hat Fair - an annual international Outdoor Arts festival; and Playmakers - a year-round programme of creative learning, participation, community projects and youth work.
Our Theatre is equipped with a recently refurbished (to a very high standard) bar and foyer area and our Atrium is a beautiful space for customers to enjoy drinks, snacks or as a space to hire for corporate events.
The Role
This is an exciting time in our development to join our team in a key role.
The Hospitality and Social Enterprise Manager is a new role for Play to the Crowd. The role reports into and works closely with the Senior Management Team. The role’s primary purpose is to ensure that profitability is maximised from our subsidiary company, Trade to the Crowd which manages the venue bars, hire of spaces and community events. There is an opportunity within this role to bring an entrepreneurial spirit to income generation and the scope of Trade to the Crowd, whilst also recognising that only the highest levels of customer service and attention to detail will do.
The post holder will be managed and supported by the Business and Operations Director and will work in close consultation and partnership with the Front of House Manager.
The post holder will act as the budget holder for Trade to the Crowd and will take a lead role in the budget setting process as well as taking part in monthly budget reviews and developing action plans according to actual financial results compared to forecasts. Reviewing and delivering the current Trade to the Crowd business strategy will be the starting point for this process.
The role will take a lead on the safety and accessibility of our bar areas and hireable spaces as well as events for our visitors and will strive to increase the accessibility and sustainability of the organisation as it carries out its mission to ‘Delight and Unite’
About You
We are looking for someone who is not afraid to fail. Someone who will make mistakes, learn and move forward. You will bring an evidence based approach to business risk and you will have a track record in hospitality, event management, front of house operations/management or entrepreneurship. You will approach customer service, attention to detail and budget management with passion and a desire to find new and better ways of doing things. You will be able to manage change in an organisation and to build key relationships to enable that change to take place smoothly and effectively. In a landscape where arts funding is becoming tougher to secure, you will understand how social enterprise can be the key to ensuring our charity can continue to deliver. Above all, you will bring the highest standards of customer service and an understanding of managing the budget to achieve the best possible returns.
You will be able to be flexible in your working hours – some evening and weekend work will be necessary.
For an informal chat about the role or if you have any queries, please email our Business and Operations Director, Dan Angus – [email protected]
How to Apply
Interested? If you would like to find out more details about this role please visit our website where you can find the Job Description and Person Specification. Our website also contains instructions on how to submit your application:
Play to the Crowd is an equal opportunities employer that values a diverse workforce.
Job tags
Salary
£28.1k - £30.26k per annum
