Theaters Service Manager

Location

Leicester | United Kingdom

Job description

To work collaboratively with others to identify and implement potential service improvements or developments, where necessary producing business cases for consideration by the CMG Management Team seeking advice and guidance from the General Manager. To promote a culture in which multi-disciplinary teams strive for continuous quality improvement by recording and learning from mistakes and complaints. To work proactively to ensure collaborative and effective relationships within the service and between the service and other services, whether within or outside the CMG (and within and outside the Trust where appropriate). To ensure effective systems of communication are in place and utilised. To be responsible for any specific budget areas delegated by the General Manager and to support the General Manager in co-ordinating budgets and financial plans for the services. To work in collaboration with all staff in the service area/s to ensure that the business plans are fulfilled and that there is adherence to the budget. To lead on or support new regional or local initiatives. To analyse, monitor and manage patient activity and other service performance in a way that complies with National, Regional or local standards and targets. To monitor closely contracts and targets to enable proactive and timely actions, liaising with the General Manager as appropriate. To produce reports on financial, contractual and performance as necessary. To participate in benchmarking, policy setting and review to ensure standards are maintained and reviewed. Where required, to manage relevant staff within service areas in such a way that contracts and targets are delivered. To ensure that sickness absence for staff that report to this post is managed appropriately and in line with the Trusts Sickness Absence Policy To participate as appropriate in the proper investigation of patient complaints or complaints from other users of the service, drafting of responses as necessary and taking identified corrective actions. To support the education of staff by encouraging learning from complaints to ensure the highest quality of patient care is delivered. To support the systems of incident reporting and education of staff following incidents and adverse events. (please refer to the job description/person specification for full details on the role)

Job tags

Salary

£43.74k - £50.06k per annum