Communications & Engagement Assistant

Location

Belfast | United Kingdom

Job description

Job description

Nexus is seeking a Communication and Engagement Assistant to join our Communications and Engagement team. The successful candidate will play a key role in enhancing our organisation's internal and external communication efforts and fostering engagement with various stakeholders. The Communications Administrator will support the efficient communication within and outside the organisation. This role involves managing correspondence, responding to external contacts, assisting with internal communications and providing support for day-to-day activities within the Communications team. Supporting Communication Initiatives: To reach and engage our target audience which may include employees, customers, partners and the public. Content Creation: Support the creation of content for a variety of channels including social media, newsletters and internal communications, ensuring a consistent brand voice and message. Digital Engagement: Learn about the organisation’s social media platforms, website and other digital channels to promote interaction, monitor engagement and respond to comments and enquiries. Event Coordination: Assist in planning, coordinating and promoting events and meetings to engage stakeholders and promote the organisation's mission and values..

Responsibilities

• Receive, sort and distribute incoming mail and emails to the appropriate recipients.
• Prepare and send outgoing correspondence ensuring accuracy and professionalism.
• Maintain organised records of all communications for future reference.
• Respond to enquiries and requests from external contacts including partners, clients and the public ensuring clear and timely communication.
• Assist with internal announcements, newsletters and memos.
• Support the maintenance of internal communication channels such as intranet platforms or team meetings.
• Provide administrative assistance to the communications team including scheduling meetings and managing calendars.
• Assist in document preparation.
• Collaborate with team members to ensure effective communication.
• Contribute to brainstorming sessions and provide ideas.
• Help with the preparation of events materials and be present at events to share information about Nexus and the services we provide.

Skills and Qualifications

Essential Skills

• Educated to GCSE, A-level or equivalent attaining pass marks in chosen subjects.
• Strong interpersonal and communication skills.
• Demonstrated ability to come up with ideas and bring them to life.
• Experience in reading and assessing data to make decisions.
• Have an interest in social media and the use of various platforms to engage with people.
• Ability to adapt to evolving needs and respond to feedback positively.
• Strong organisational and time management skills.
• Ability to use Microsoft packages including Word, PowerPoint and Excel.
• Enjoy working as part of a team to deliver and design content having generated ideas.
• Excellent written and verbal communication skills.
• Attention to detail and the ability to handle sensitive and confidential information with discretion.

Desirable Skills

• Desire to work in the voluntary sector and to make a difference in our communities.
• Desire to progress within the organisation and to develop your skills and experience.

Further Information

The Employer is: NEXUS NI. Salary: 16/17 £5.28, 18/20 £7.49, 21/22 £10.18, 23/24 £10.42 per hour. Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.

Job tags

Salary