Tesco
Location
Welwyn Garden City, Hertfordshire | United Kingdom
Job description
The insight team's mission is to influence and enable Tesco leadership to make confident decisions because we understand Customers and Colleagues better than anyone. Our key priorities are putting the customer at the heart of decision making, commercialising insight, business partnering internally and externally, storytelling and democratising insight. Our online business saw huge growth through the pandemic, and plans are now in place to accelerate this growth even further through the launch of a new proposition; You will be responsible for: Build and maintain relationships with the Marketplace and Online Leadership teams and senior leaders. Understanding how Channel Insight can best support their strategic decision making. Being responsible for maintaining regular communication with senior leaders to support where needed on business priorities Developing and Implementing the insight road map for Marketplace, managing research and analytical support to ensure it is lined up against the highest value projects. Ensuring resource is optimised across UK, Enterprise Analytics and Dunnhumby analytical and research heads Being responsible for ensuring project briefs and objectives are clear and timelines and deliverables are mapped Maximising the value and expertise of external agencies, commission and lead ad hoc research projects Leading strategic projects that are designed to improve our understanding of key customer metrics and provide a framework for stakeholders to use the insights as the basis for future plans Collaborating with the other Insight Partners to ensure stakeholder asks are not overlapping and stakeholders are being serviced in a consistent way Working in an Agile environment where colleagues have responsibility for shaping their own work and collaborating across different skillsets to achieve common goals You will need: Adept at project management with a broad experience of working with research and analytical techniques to answer business questions Ability to translate stakeholder requirements into a brief and turning key outputs from projects into strategic recommendations Previous demonstrable experience of working with and influencing senior stakeholders - Director level and above Experience extracting, analysing and interpreting data. SQL experience would be beneficial but not essential. Experience working in or with customer insight in a large organisation in similar industry, or with similar characteristics #LI-FC1 #LI-Hybrid What's in it for you: We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to: Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Private medical insurance Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want Click Here to read more about the full range of benefits we have available for our colleagues About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you. NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit
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