Location
North East England | United Kingdom
Job description
Come and make a difference at Karbon as a Housing Assistant.
We are looking to appoint a preferably qualified and experienced individual for the role of Housing Assistant in the General Housing Team. You will be working within the General Housing Team to support the development and delivery of effective and high-quality housing services to our customers.
About the role
You will provide an efficient administrative service which will include the maintenance of records on behalf of the team, mail merges, and process payment of invoices and manage general queries relating to invoices. You will be required to deal with general customer enquiries, the termination process and enquiries relating to our furniture service. You will also support colleagues with home visits, scheme or estate inspections, anti-social behaviour cases and take part in any community events.
About you
You’ll wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.
It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.
A full UK driving licence and access to a vehicle for work purposes is essential.
About our team
The successful candidate will work in our Gateshead, South Tyneside & Sunderland Housing Team team led by the Housing Team Manager: Jan Nelson. If you would like further information about the role, please contact Jan Nelson on 07507 790596 or email
[email protected] Key Information
It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.
• Housing Assistant - Temporary role initally for 6 months possibly extending for a further 4 months.
• Salary is £23,716 per annum plus a Karbon car payment of £2152 per annum.
• Location: flexible base can be Stanley, Gosforth or Newburn.
• Regular travel will be required.
• Hours: 37 Hours per week with some homeworking available/flexible working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.
The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Enjoy great benefits
We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.
We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.
If this sounds like the role for you then please apply through the Karbon Homes website –
Important dates
Closing date for applications
Wednesday 20 March 2024
We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post.
Interview date
Week commencing 1 April 2024 or Week commencing 8 April 2024.
We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.
Job tags
Salary
£23.72k per annum
