Install Supervisor - Gas Qualified

Location

Stowmarket, Suffolk | United Kingdom

Job description

The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.

Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.

Overview of Role:

This role is a pivotal role that contributes to the delivery of efficient and effective heating system surveys and installations for our clients. The individual will be the driving force in conducting in-depth assessments of domestic properties, ensuring all heating solutions recommended meet regulatory standards and align with the customer's needs and budget considerations. The role demands a combination of technical expertise, customer service, and attention to detail.

Key Responsibilities:

• Technical Assessment: Conduct thorough heating system surveys, assessing the compatibility and efficiency of existing systems and providing recommendations for upgrades or new installations.
  
• Customer Service Excellence: Engage with customers directly, understanding their requirements, and providing clear, informed advice on heating solutions.
• Compliance Adherence: Ensure all survey activities comply with the latest industry standards, building regulations, and health and safety protocols.
• Documentation Accuracy: Prepare precise survey reports, cost estimates, and necessary documentation for the installation teams to execute proposed heating solutions effectively.
• Collaboration & Communication: Work closely with cross-functional teams, including sales, technical, and installation staff, to ensure service delivery is aligned with company standards and customer expectations.
• Product Knowledge: Maintain up-to-date knowledge of the latest heating technologies, products, and regulatory changes within the industry.

Required Attributes:

• Relevant Industry Qualifications: Possess NVQ Level 2/3 in Heating and Ventilation or equivalent.
• ACS accreditations, including CCN1 and CENWAT or equivalent, are preferable.
• Experience: Demonstrable practical experience in heating system surveys or domestic installation projects.
• Customer Focus: Strong customer service orientation and excellent interpersonal skills.
• Detail-Oriented: Proven ability to deliver accurate and detailed survey reports.
• Excellent leadership and communication skills
• Driving License: Full UK driving license is essential.

What We Offer:

• Employee wellbeing programme, offering regular health fairs, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Technical training and certifications relevant to the role.
• Enhanced Maternity & Paternity Packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender & Equality Working Group
• Sureserve Academy- a platform for development, career progression
• Employee Voice Programme
• Social activities for all of our teams
• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Apply today to join our remarkable team

If you have the skills and experience we're looking for, we'd love to hear from you!

Successful applicants will be required to provide evidence of their eligibility to work in the UK, & DBS checks will be conducted prior to employment.  

Job tags

Salary