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Field Support Engineer - EOX


thyssenkrupp Elevator


Location

Wythenshawe, Greater Manchester | United Kingdom


Job description

We are moved by what moves people, by what moves the world and in our ever-growing cities. As a leading Global Elevator Business, we create environments where future generations want to work by making sure we are honest and transparent with our colleagues as well as our clients. We inspire our colleagues to act as Entrepreneurs in their roles by injecting passion, enthusiasm, and drive whilst taking responsibility for their overall contribution to deliver the wider business objectives. Keeping our Colleagues Safe is at the heart of everything we do, and we are a business which has unique engineering capabilities, providing full lifecycle support for urban mobility, and vertical transportation.

As a Field Support Engineer, you will provide support for the lift and escalator products. We are currently seeking a lift expert field engineer with language skills (ideally French or Italian), in addition to technical elevator knowledge. This individual will be in charge of providing support on our TKE EOX lifts, as well as on Otis technology (other brands could be considered).

You will be providing technical support for the commissioning phase for our new EOX lift and expert level support for the maintenance/troubleshooting for it, be the interface with the engineering team if needed for our own brand. You will assist the development of ITS technical publications.

You will provide technical support to field technicians by telephone, video or site visit as well as prepare and performing training on lifts when requested. As well as, undertake training necessary to be at the forefront of industry and technological developments.

We welcome applicants from Technician, Technical Support Engineer, Customer Support Engineer, Senior Technician

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