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Location

Ellesmere Port, Cheshire | United Kingdom

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Job description

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

As part of ForFutures, our Housing Managed Contract team, you’ll work alongside customers living in supported accommodation, ensuring a positive customer experience.

Why ForHousing?

STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
Smartech – purchase technology or white goods and spread the cost
Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
Cycle to work scheme – save up to 40% on bikes and equipment
Employee Assistance Programme – access to a 24/7 counselling and support helpline

What you’ll be doing:

Providing on-site assurance and reactive support to customers in supported accommodation
Dealing with challenging behaviour from customers
Managing scheme “protocols”, such as visitor policies
Working within health and safety guidelines
Building checks and light domestic duties
Working within safeguarding guidelines

What we’re looking for:

Awareness of safeguarding
Confidence and assertiveness, with great communications skills
Driving licence and access to a vehicle
Awareness of homelessness legislation and practices

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.

If you need any adjustments to be made to our recruitment process, please get in touch with the team on [email protected]

Please note we reserve the right to close this vacancy early, depending on application volumes.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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Job tags

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Salary

£22.34k per annum