Travel Consultant Apprentice PREMIER TRAVEL AGENCY LIMITED

Location

Newmarket, Suffolk | United Kingdom

Job description

What you will do in your working day

Reporting into the Branch Manager, the role of Travel Consultant Apprentice within a Premier Travel Agency involves being part of a busy team dealing with customers face to face daily, planning and selling tailor made holidays to worldwide destinations along with any other required travel services to suit each client’s requirements.

Our travel consultants work hard to meet and exceed their targets and take pride in offering excellent customer service to gain recommendations and build on our local client bases. 

Supported by senior team members you will:

• Meet and greet new and existing customers in store, providing a professional warm welcome
• Handling holiday enquiries, face to face, over the phone and email
• Training and development - this may also include exciting opportunities to attend industry events in the UK and overseas. 
• Research and explore holiday enquiries using online platforms, reservation agents and email
• Booking clients holidays, providing first class service end to end using learnt top class selling skills
• Administration in all areas relating to travel
• Providing excellent customer service
• Working towards store targets and individual targets set out

The training you will be getting

• This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record
• Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
• Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
• You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
• Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period

What to expect at the end of your apprenticeship

• On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's.

Job tags

Salary

£14k per annum