Dynamics 365 Support Analyst
Key Appointments (UK) Ltd
Location
Co. West Midlands | United Kingdom
Job description
Are you looking for a new challenge in your career and want to support a rapidly growing business across Europe?
We are seeking a Dynamics 365 Support Analyst to join a UK-headquartered chemical distribution organisation with a global presence based in Runcorn.
You will have the opportunity to make a difference within this role and will receive support to positively progress your career. You will receive job-specific training if required to further enhance and tailor your skill set towards the company’s needs.
What you’ll be doing…
As a Dynamics 365 Support Analyst you will be responsible for delivering application support for Dynamics 365 to the organisation.
- Responding to customer incidents and resolving service-affecting issues.
- General application troubleshooting.
- Providing professional user support in a helpdesk environment.
- Performing logical fault finding.
Are you looking for a new challenge in your career and want to support a rapidly growing business across Europe?
We are seeking a Dynamics 365 Support Analyst to join a UK-headquartered chemical distribution organisation with a global presence based in Runcorn.
You will have the opportunity to make a difference within this role and will receive support to positively progress your career. You will receive job-specific training if required to further enhance and tailor your skill set towards the company’s needs.
What you’ll be doing…
As a Dynamics 365 Support Analyst you will be responsible for delivering application support for Dynamics 365 to the organisation.
- Responding to customer incidents and resolving service-affecting issues.
- General application troubleshooting.
- Providing professional user support in a helpdesk environment.
- Performing logical fault finding.
What’s on offer…
- Competitive salary.
- Full time permanent position.
- Hybrid working, 3 days in the office, 2 days working from home.
- Career development opportunities.
- A dynamic and friendly environment.
- Generous holiday allowance with buy/sell holiday scheme.
- Mental and physical wellbeing initiatives.
Your background… Must have…- Proven technical experience working with Microsoft Dynamics 365 Finance and Ops + Customer Experience.
- Strong communication skills and an excellent collaborator.
- Understanding of Dynamics 365 application and architecture.
- Knowledge of Azure Portal.
- Good Skills in Finance and Ops + Customer Experience.
- Excellent troubleshooting and fault-finding skills.
- Ability to work independently on given tasks and escalate to 2nd/3rd Line support and other teams.
Nice to have…- Experience of previous project-driven working environment.
- Strong experience in Power Platform including Power Apps, Power Automate, Power Pages.
- A good Computer Science, IT, Software Engineering, or technical background.
- Full UK Driving License.
A bit about the company… Our client is headquartered in the UK with customers all over the world, they strive to deliver chemistry-based solutions for a better life today and a better world tomorrow. They supply chemicals and offer technical knowledge worldwide for a range of industries including Household, Industrial and Institutional Care, Automotive, Aerospace, Oil & Gas and Water Utility industries. They provide customers with market leading commercial and technical expertise.
Please apply with an up-to-date CV. If shortlisted, our client will contact you to discuss the role and your experience further. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments. 1501750
Apply Now:
Click or drag Job details to upload
- Sales Account Manager - Chemicals - West Midlands TBC . Read more...
How candidate behaviour and interview etiquette has changed over recent years
I began my career in the world of recruitment more than 25 years ago and I've witnessed different trends, the introduction of new technologies, and cultural shifts in behaviour. Read more...
9th January 2024
Recruiting the Right Talent in 2024
As we have now bid farewell to 2023, so let's take a look at the fascinating developments that shaped the job market this past year and consider what lies ahead for 2024. Read more...
6th November 2023
Attracting Top Talent: The SME Advantage
Small and Medium-sized Enterprises (SMEs) are the backbone of the global economy. These businesses often face a unique set of challenges, especially when it comes to attracting and retaining top talent. Read more...
#J-18808-Ljbffr
Job tags
Salary
