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Customer Relations Administrator


Hays Specialist Recruitment


Location

Elgin, Moray | United Kingdom


Job description

Your new company
Become a part of a reputable organisation in Elgin that is known for its dedication to providing top-notch housing solutions and creating lively communities. The position is on a long-term, temporary basis.


Your new role
Your new role will see you responsible for sending detailed notifications to customers, meeting with them daily to ensure they are informed and addressing any questions or concerns they may have. You'll be dealing with vulnerable customers to ensure to provide them with the necessary support to meet their needs, monitoring the project's progress, maintaining good communication with other departments and collecting feedback.


What you'll need to succeed
What you'll need to succeed is a background in a customer service role and handling high-volume workloads. You'll need good knowledge of MS Office, especially Excel and Word, and previous experience using bespoke systems. You are expected to demonstrate commitment and capability of prioritising your own workload. Good written and verbal communication skills are necessary, as well as good numerical skills. A full UK driving licence is required.


What you'll get in return
What you'll get in return is the opportunity to work in a well established organisation in the public sector. You'll get a competitive salary of £13.88 per hour, working Monday to Friday for 36.25 hours per week.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk


Job tags

Hourly payPermanent employmentFull timeTemporary workWork at officeWorking Monday to Friday


Salary

£13 - £13.88 per hour

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