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Location

Burton on Trent, Staffordshire | United Kingdom

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Job description

Situated at the heart of the East Midlands, with excellent transport links, East Staffordshire continues to change and is one of the fastest growing areas in the Midlands, with significant new housing growth and regeneration – which incorporates our transformational Towns Fund programme. Post Covid and through the cost of living crisis, the council has focussed on serving our communities, investment, innovation and continuing to deliver excellent services to our residents whilst responding positively to challenges that revenues, benefits and customer contact bring about.

The administration of the Revenues and Benefits department are in a strong position with both highly performing teams exceeding key performance indicators and delivering a well-respected service to the community.
As an experienced manager with extensive Revenues and Benefits knowledge, you will need to have accomplished record of digital service delivery and channel shift. Your primary objective is to provide continuity through the drive towards a greater digital presence and service, combining this with direction and support for the team. Processing and document management is via the Capita Academy and the Civica Comino W2 systems respectively.
Can you bring experience, collaborative leadership and commitment to East Staffordshire? Are you innovative and ambitious to deliver for the communities that we serve, with the background and professional knowledge to inspire teams and bring energy, excellent management skills and solutions to the challenges we face? If so, this role could be for you
In addition to the excellent salary, we also provide an attractive employment package that includes:

• A generous annual leave entitlement of up to 33 days (after 5 years continuous local government service) plus public holidays, an extra statutory day and two concessionary days – which are used to provide for a closedown between Christmas and New Year,
• A flexible working scheme that allows for up to a further 16 flexi days leave per year,
• Hybrid working opportunities that support an optimum work life balance arrangement,
• Access to the local government pension scheme, and
• Payment of professional subscriptions

The Council is actively building diverse teams and welcomes applications from everyone, including people of different age, sex, gender, ethnicity, religion, and sexual orientation. ESBC is a Disability Confident Employer.

Please see the JD & Person Specification, if you would like further information about these roles then please email [email protected] and we will arrange a call, or alternatively to arrange an informal discussion please contact our interim Revenues, Benefits and Customer Contact Manager, Greg Osborne, at [email protected].

Supporting documents
Job Description & Person Spec
Policy Statement
Policy Document

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Job tags

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Salary