Customer Service Administrator

Location

Stirling | United Kingdom

Job description

About Aira

We are a next-generation home energy champion. We passionately believe that creating smart, sustainable homes, and a world class working environment is our way to make a positive impact in the world.

Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system and include dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions.

What you’ll be doing as a Customer Service Administrator

• Answer queries and concerns
• Delivering company information
• Resolving customer issues and giving updates
• Having a proactive attitude and deliver excellent customer service

You'll be working at our brand-new regional hub in Stirling.

What is in it for you as a Customer Service Administrator?

• £24,000 per year salary
• 25 days annual leave + bank holidays
• Health Cash Plan
• Reward Gateway (shopping discounts)
• Life insurance
• Gain hands-on experience in a fast-growing scale-up, with career advancement opportunities.
• Collaborate with diverse teams across international markets and launch products globally.

At Aira, We’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.

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