Civil Enforcement Officer

Location

Wigan, Greater Manchester | United Kingdom

Job description

Market Hall Suite, 

New Market Street, 

Wigan 

WN1 1PX

Salary: Grade 4 , £23,500 - £24,702 per annum. £12.18 - £12.80 per hour

37 hours per week

Your role:

We are looking for an enthusiastic, hardworking individual who will enjoy working in an exciting Civil Enforcement Officer role.

You must be able to demonstrate the following essential requirements-

• Patience and the ability to remain calm in stressful situations.
• The ability to work on your own and as part of a team.
• To be thorough and pay attention to detail.
• The ability to work flexibly including working weekends and working at any operational base.
• Effective verbal and written communication skills.
• Ability to write simple reports and complete pocketbook notes.
• The ability to understand people’s reactions.
• Ability to prioritise, organise and multitask.
• The ability to communicate with the public, often in difficult and demanding circumstances.
• Ability to gain knowledge of the relevant legislation to carry out parking enforcement.
• Ability to be able to carry out basic tasks on a computer or hand-held device.
• A current valid driving licence or the ability to travel as required (across the Borough and potentially beyond) using own or public transport in the most effective manner.
• Ability to walk long distances in all weather.

About you:

You must be self-motivated, with good interpersonal and communication skills. You would issue Penalty Charge Notices (PCNs) to any vehicles parked in contravention of the parking regulation and in accordance with the management Traffic Act 2004  

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards and has recently published , our ambitious plan for our borough. We are signed up to the ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

This role will provide the opportunity for the successful candidate to be part of an Award-Winning Council, where interesting and exciting situations present themselves on a daily basis.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

Wigan Council prides itself on equality , inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

To be appointable in this role you must be able to prove you have the right to work in the UK. If you are unsure, please visit the below link to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (

For further information please contact Julie Johnson, Car Park and Enforcement Team Leader on 07767246761

To view the details relating to this position, please click the links below:

Interview dates:

Priority/Internal candidates: Wednesday 10 th April 2024

External candidates: Thursday 11 th April 2024

Job tags

Salary

£23.5k per annum