Salesforce Support Apprentice
MASTERNAUT LIMITED
Location
Aberford, West Yorkshire | United Kingdom
Job description
What you will do in your working day
The back office systems are critical to the business and are continually being developed to provide new and increasing efficiencies. As such the First Line Salesforce Support Apprentice will be at the front of providing support in a dynamic and changing environment.
Responsibilities will include:
- Handle basic administrative functions including user account maintenance, reports and dashboards.
- Manage the day to day requests from the business.
- Communicate with all areas of the business. Providing feedback to users and ensuring requests are sent to the correct areas and dealt with correctly.
- Support the Enterprise Architect and back office team members in configuring our back office systems
The training you will be getting
To meet the requirements of the Level 3 Digital Support Technician apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
What to expect at the end of your apprenticeship
Full-time employment
Job tags
Salary
£18.5k per annum
