HR & Recruitment Co-Ordinator

Location

Hereford, Herefordshire | United Kingdom

Job description

Job summary

We have an exciting opportunity for a HR & Recruitment Co-Ordinator to join our recruitment team. In this role, you will provide recruitment and HR administration support within Taurus Healthcare (over 300 employees) and to our Herefordshire general practice teams. You will deliver an efficient and professional advisory service throughout the employee lifecycle.

Taurus Healthcare is a growing organisation and you will be working in a fast paced environment where no day is the same.

As a strong administrator with previous recruitment and HR experience, you will hit the ground running in building excellent working relationships with both the HR team and the wider organisation. You will also ensure recruitment is conducted proactively and in accordance with the organisations recruitment and selection procedures / regulatory requirements.

Additionally, you will have a good understanding of HR processes; experience with using HR Information Systems and Applicant Tracking Systems is desirable.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note that previous applicants need not apply.

Main duties of the job

As an interactive role, we are looking for someone with excellent people skills and outstanding customer service ability who also has an exceptional attention to detail.

You will work on a day-to-day basis with members of the Recruitment Team on a variety of projects and tasks, while regularly liaising with the wider HR Team.

You will ensure that vacancy advertising, shortlisting and interview arranging takes place within agreed timeframes for both Taurus and wider General Practice while remaining the first point of contact for candidate queries.

From here, you will maintain contact with appointed candidates over the course of their onboarding and employee lifecycle. This will include arranging and delivering inductions, preparing documentation on any employment changes and executing the leaver process.

You will be responsible for regular KPI reporting on both HR and Recruitment data, in addition to preparing additional reports for key stakeholders and provide support for general administration support to the HR team.

About us

Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 185,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.

At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.

Taurus Healthcare offer many employee benefits, such as:

• Access to a generous NHS pension scheme with 20.68% employer contribution.
• 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff)
• Access to the Blue Light extensive discount scheme.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job description

Job responsibilities

KEY RESPONSIBILITIES:

Recruitment

• Ensuring job vacancy details are accurate prior to advertisement and the correct approval process has been completed.
• Carrying out all aspects of pre-employment checks; including Right to Work checks, references, DBS checks, medical clearance, Right to work in the UK, qualification/professional membership checks, following up as necessary.
• Carrying out all aspects of appropriate checks for GPs and Nurses (GMC, National performers checklist, Medical Indemnity, NMC).

• Review job descriptions and person specifications to ensure they are fit for purpose, inclusive and relevant.
• Managing our various Recruiter accounts; posting vacancies, reviewing candidates and direct searches/sourcing when required.
• Maintaining relationships with candidates throughout recruitment process and keeping Candidate Tracker updated at all times.
• Arranging interviews, drafting offer letters and contracts, and making offers to successful candidates.
• Identify possible areas for improvement in the recruitment and selection process and support implementation.
• Ensure effective communication with Payroll on new starters and other related issues to enable salaries to be paid correctly and on time.

• Creating electronic and online HR files for all new starters; ensuring all documentation is present and completed
• Ensure key departments are aware of pending new starters
• Responsible for arranging mandatory induction sessions and conducting / leading on the Taurus induction
• Tracking probation periods, liaising with line managers at review periods and ensuring all relevant correspondence is actioned
• Maintaining the leaver process; preparing leaver letters, calculating any outstanding holiday, notifying benefits providers and collating exit interview data
• Provide first line response in line with policies and procedures and sign post as appropriate
• To be responsible for continuous improvement in own areas as well as across the team.
• Maintain and updating our Mandatory Training system (in house system called Blue Stream, this includes ensuring profiles for employees are up to date (name, job role, training required, deactivating employees etc.).Providing regular training reports to the Senior HR team and wider management

HR System

• Managing the online HR system, People HR ensuring all data is accurate and correct at all times, setting up new starters, removing leavers and updating employee changes
• Updating employee holidays and managing any carry forward days at the end of the year
• Preparing reports to provide to the Senior Management Team as and when required
• Providing light system support to the business and liaising with People HR technical support when required for any deeper issues.

Management Information & Reporting

• Compile HR & Recruitment KPI reports for stakeholders
• To assist in the production of documents, charts, tables, etc., by use of Microsoft IT Packages, e.g. Word, Excel, PowerPoint and use Outlook to disseminate certain information/documents by Email.

General administration

• Benefits management; be the main point of contact for third party benefit providers, ensure all staff receive relevant information on the schemes available and answer any ad hoc queries regarding the schemes
• Taking the lead in managing the Recruitment inbox and supporting to other HR inboxes as necessary.
• Preparing employee letters in relation to salary reviews, change of role etc., and update all relevant systems when required.
• Preparing ad hoc employee letters as requested by the business
• Keeping HR document templates up to date, automating manually processes within our HRIS where possible.
• Supporting HR led investigations with note taking.
• Assist the Business Support team with reception duties, ad-hoc projects and duties when required.
• Ensure information held in respect of future, current and leaver employees complies with current legislation and best practice.
• Ad-hoc administrative support for recruitment and HR programmes of work as appropriate
• Answer telephone calls to Taurus Healthcare and managing queries.
• To carry out any other appropriate, reasonable duties required, commensurate with the role as required.

COMMUNICATIONS AND WORKING RELATIONSHIPS

Key working relationships as detailed below to achieve effective administration support:

• All Taurus Healthcare Directors
• Primary Care Providers
• Commissioners
• Suppliers
• Taurus Healthcare staff

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

• A good understanding of HR processes, with the ability to identify opportunities for improvement within existing processes.
• Excellent people skills and the desire to deliver outstanding customer service.
• Knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience of recruitment and HR administration.
• Effective Organisational skills.
• Advanced keyboard skills.
• Taking minutes of meetings.
• The ability to work on own initiative.
• Exceptional attention to detail.
• Experience using an HRIS system is essential.
• Experienced in the use of an Applicant Tracking System desirable .

CLINICAL GOVERNANCE AND QUALITY ASSURANCE

To realise the importance of confidentiality when dealing with patients /staff, particularly when giving or receiving information over the telephone in accordance with the Data Protection Act.

Maintain the high standards of the service by contributing towards individual, team and service objectives and acting at all times in the best interest of patients.

To accurately collect, collate and input data to Information Systems as required by procedures to ensure that patient database records are up to date and accurate.

EDUCATION AND DEVELOPMENT

To attend mandatory training and fire training regularly and assist with fire policy/evacuation procedure when necessary.

To keep up to date with and attend training on revisions to information systems or changes in protocols for the inputting of data in the light of Local and national initiatives. To adhere to agreed protocols at all times.

To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post.

INFORMATION GOVERNANCE

Taurus Healthcare requires its staff to comply with Information Governance related standards and policies at all times when dealing with confidential information, which includes any information relating to the business of the company and its service users and employees.

All Taurus Healthcare staff are bound by a duty of confidentiality and must conduct their duties in line with the NHS Confidentiality Code of Practice, Data Protection Act and Freedom of information Act.

Post-holders must maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately and kept up to date. The post-holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties.

All Information obtained or held during the post-holders period of employment that relates to the business of the company and its service users and employees will remain the property of the Taurus Healthcare. Information may be subject to disclosure under legislation at the Companys discretion and in line with national rules on exemption.

Any breach of confidentiality or computer misuse could lead to disciplinary action, and in serious cases could result in dismissal. Breaches after the post-holders employment has ended could result in the Company taking legal action against them.

HEALTH AND SAFETY

To have responsibility for health, safety and welfare of self and others at work. This includes being conversant with Taurus Healthcare Health & Safety policies and procedures and ensuring incidents, accidents and near misses are reported; taking part in the risk management process and carrying out tasks/using equipment only when competent to do so.

Be responsible for ensuring the general environment is clear of all hazards.

Person Specification

Experience

Essential

• Demonstrable work-related experience in a recruitment/human resources administrative role.
• Good working knowledge of Microsoft Office - Word, Excel, Outlook & PowerPoint.
• Experience of producing correspondence, reports and presentations.
• Experience in collating key performance indicator information and compiling reports.
• Experience of using a HRIS and an Applicant Tracking System.
• Experience in planning and coordinating meetings and managing electronic diaries.
• A good understanding of HR processes, with the ability to identify opportunities for improvement within existing processes.
• Experience in general office duties.

Desirable

• Recruitment experience in a regulated environment, e.g., healthcare, social care, education.

Qualifications

Essential

• GCSE English and Maths or equivalent
• ECDL or equivalent level of keyboard/IT skills

Desirable

• Certificate in Personnel Practice or similar HR qualification level 3
• CIPD qualified or equivalent

Personal Qualities or Attributes

Essential

• Reliable, conscientious and flexible approach to work.
• To be able to work independently on own initiative.
• Ability to maintain confidentiality.

Other Requirements

Essential

• An understanding of confidentiality and GDPR.
• Required to travel to meetings and work from other locations as required in order to carry out work across the federation.

Employer details

Employer name

Taurus Healthcare Limited

Address

Suite 1, Berrows Business Centre

Bath Street

Hereford

Herefordshire

HR1 2HE

Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

Job tags

Salary

£23.34k - £26.52k per annum