Customer Service Advisor

Location

Rotherham, South Yorkshire | United Kingdom

Job description

Customer Service Advisor Rotherham £25,000 A manufacturer based in Rotherham is now looking to add to their customer service team. The business has 70 employees and within this department has a close team of 4 people. Full training will be given although the successful person should have experience delivering excellent customer service to their clients. As a Customer Service Advisor, you will be a key point of contact for all enquiries. You will be answering customer queries and liaising with other departments. Full product training will be given. Duties will include: Price & delivery requests. Accept telephone orders. Order progress requests. Proof of delivery requests. Call-off requests. Invoice / pricing queries. Complaints / requests to return products. The Person Enthusiastic Ability to self-motivate and self-manage. Customer Centric Approach Excellent Communication Skills SAP Experience desirable but not essential Having worked in customer service for technical products desirable but not essential Previous experience order processing would be an advantage Benefits 25 Days Holiday + statutory Westfield Health Onsite Parking Able to purchase additional Holidays. Gym Subsidy Hybrid option available after probationary and training. A Customer Service Advisor sits within the Commercial Division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you have customer service experience and match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website

Job tags

Salary

€25k per annum