Defaqto Limited
Location
Aylesbury, Buckinghamshire | United Kingdom
Job description
Technology & Product · Haddenham · Hybrid Remote
Defaqto is one of the UK’s most trusted sources of financial product and market intelligence. By bringing together product data, technology and consumer insight we help everyone make smarter, more informed financial choices now, and in the future. And in doing so we hope to raise industry standards, power consumer choice and help the industry meet evolving customer needs.
Due to significant growth, we're expanding our application support team and looking to hire an experienced Application Support Developer . In this role you’ll ensure the smooth functionality and availability of our highly innovative and market leading software applications which allow financial institutions, intermediaries and consumers to make smarter financial decisions.
How we work:
We have an office in Haddenham, Buckinghamshire, but most of the team work in a hybrid way. A typical day in application support kicks off with a daily stand-up, then throughout the day you’ll be working on tasks to address bugs or implement minor enhancements. Sometimes you might need to jump into action to handle emergencies and implement measured and supportive actions to minimise the impact on application users.Plus, you’ll be reviewing monitor logs and errors to identify trends, predict potential issues, and implement proactive fixes.The team play a crucial role in supporting software releases to staging and production environments, collaborating closely with our tech leads, test teams, and customer support.
Ideally you’ll have the following:
If you've got some experience in software support or as a junior developer, that's also a big plus. Good communication skills are a must—being able to explain tech stuff in a clear and understandable manner. Plus, we love attention to detail, efficient issue diagnosis, and a knack for organising your time within task requirements. And of course, a curious mindset is the cherry on top—always eager to learn and proactive in staying ahead of the game with the latest tech and industry trends.
Department Technology & Product Locations Haddenham Remote status Hybrid Remote
Contact Mark Willis Application Support Team Leader–Technology & Product
Life assurance, critical illness, private medical and dental insurance
With up to 10% Defaqto contribution
With the option to purchase up to an additional week
With the ability to flex up or down
A contribution to gym or sports club membership fees or fitness equipment
Access to a wide range of wellbeing support including EAP, mindful meditation sessions andon-site massages
Supportive financial advice regarding your retirement planning
Regular social, sports and charity events throughout the year
Part of Fintel plc ,Defaqto is one ofthe UK’s most trusted sources of financial product and market intelligence, supporting financial institutions, intermediaries and consumers to make smarter financial decisions.
Technology & Product · Haddenham · Hybrid Remote
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