John Lewis
Location
Bracknell, Berkshire | United Kingdom
Job description
At a Glance Contract Type: Fixed term/secondment to end October 2024 Location: Bracknell based with hybrid working with the expectation to go into the office 1 day a week Salary Range: £35,300.00 - £52,200.00 per annum Partnership Level: 8 About the role The Waitrose Quality and Technical department have a fantastic opportunity to join their team providing dedicated support to drive operational excellence as a Technical Operations Coordinator. This would be an amazing opportunity for a recently qualified Food Scientist (or equivalent discipline) to kick start their career in the Quality & Technical department with Waitrose & Partners. The successful candidate will provide support and resource for the Quality, Regulatory & Technical department and will form part of a team to drive efficiency and consistency in all aspects of product quality, safety, legality and due diligence upholding brand reputation. The purpose of the Quality & Technical team is to lead the development of and compliance to, a product safety, legality and quality framework for Waitrose & Partners. Ensuring that via the creation of effective policies, systems, and ways of working we enable the category teams to effectively deploy these standards both internally and within our supply base and other Stakeholders. What’s the role about? The purpose of the Quality, Regulatory & Technical team is to consistently deliver market leading quality and tasting products to our customers, executed with technical excellence.. We act as subject matter experts who advise, guide and support to ensure we continue to both delight and protect our customers and strengthen our brand. The critical purpose of this role is to coordinate and execute the key support functions of the Quality and Technical Department, enabling them to ensure we maintain product safety, legality and quality as per business requirements. The successful candidate will work across all product areas of our Own Label range and learn from expert Technologists and Technical Managers to support their learning and development. The ideal candidate will be proactive, have excellent attention to detail and exceptional organisation skills to provide a professional service to the team. Key responsibilities will include but not be limited to Manage, build and produce detailed routine and ad hoc reporting for the department as appropriate, to enable measures on compliance of key KPIs, standard and non standard (incident related) reporting, driving efficiency and continual improvement of data accuracy and communication. Support day to day activity of the department - supporting SMEs in Quality and Technical to protect product safety, legality and quality. Activities include supporting/coordinating process improvements based on changes to ways of working on a diverse range of subjects - from product information management through to compliance reporting. Supporting delivery of accurate specifications and coordinating stakeholder groups to deliver training or product launches. Essential skills and experience Demonstrable ability to conduct complex tasks accurately including use of internal and external databases Ability to manipulate data and present to the receiver in a coherent form driving project outcomes, all delivered in a timely manner. Passion for accuracy and customer service. Self-motivated and the ability to prioritise and work to deadlines under pressure. Excellent written and verbal communications skills with a high level of accuracy. Knowledge of allergens Energy, positivity and enthusiasm, passion for product Desirable skills and experience Degree or equivalent qualification in an appropriate discipline (Food Technology, Food Science or similar). Experience of working in a fast paced Quality/Technical department. Ability to use data reporting to a complex level to ensure the Department has access to the data, communicated in an optimal way, to ensure deliverables are being managed and that decisions are made based on the key data available in our systems. Experience of working in a fast paced department with multiple/competing pulls on their time with the ability to prioritise accordingly. Proficient in Google suite and comparable systems. Benefits of the Partnership and the role: 🏖️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy 🐷 - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not 🤑 - You’ll get Partnership discount in store and online once you complete probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount 🚴 - Simple cycle to work support scheme 🏰 - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them 🌱 - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - (Link-> Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining JLP. We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early You can view a copy of the full job outline here (Link-> (internal only) Internal use only #LI-JLPWTR #LI-HYBRID #LI-HEADOFFICE
Job tags
Salary
£35.3k - £52.2k per annum
