HR Support Officer

Location

Tower Hamlets, Greater London | United Kingdom

Job description

Job Category : Human Resources
Location : City Reach, Tower Hamlets Homes
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.19

We are recruiting a HR Support Officer, Scale 6, to assist the HR Support team with a current high volume of work. The worker will assist with the end to end recruitment process, maintenance and update of employee data and systems, payroll processing, general employee services and response to HR enquiries via the shared HR mailbox

Job Purpose: The HR Support Officer helps deliver THH’s People Strategy by providing day-to-day transactional services to our employees and managers and running cyclical/routine HR initiatives in order to ensure a great employee and line manager service experience at every stage of the employment life cycle, from prospective candidate through to ex-employee.

In doing this the role will:
Deliver transactional HR, payroll and recruitment services in accordance with legislation, organisational policies and good practice;
Act as a key point of contact for internal and external customers in respect of services provided;
Maintain robust establishment control through the administration of core transactional and recruitment policies, including updating of HR ICT systems;
Apply our policies in a professional and fair way, making pragmatic decisions that support the delivery of our business plan and vision;
Work continuously with People Services team colleagues to act on customer feedback and performance outcomes in order to identify ways we can improve our services.

Qualifications
CIPD Level 3 qualification, or experience and understanding that can be demonstrated as conferring the same level of expertise.

Experience/Knowledge
Experience of providing generalist, customer-focused HR administrative support services such as payroll, benefits and/or recruitment, including use of HR/workforce management IT systems.

Knowledge and understanding of basic employment law and experience of practical application in the workplace.
Experience of using and maintaining HR databases and systems such as Resource Link or similar
Good knowledge of HR best practice and how it applies to the workplace

Skills and Abilities
Intermediate ICT skills including use of Microsoft Word, Excel and Outlook.
Good numeracy skills and able to establish, maintain and update data accurately.
Ability to work with confidential and sensitive data in line with Data Protection regulations
Methodical approach to work, with the ability to prioritise under pressure to meet deadlines

Job tags

Salary