NHS Jobs
Location
Guildford, Surrey | United Kingdom
Job description
To provide a high quality, comprehensive IT helpdesk service to the users of the IT network at all Trust sites The Digital Service Desk Analyst is the first point of contact between end users and the IT organisation. The analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible or alerting / escalating them to the appropriate specialist support groups. The position requires technical troubleshooting abilities and excellent customer service skills
Job tags
Salary
£26.41k - £28.98k per annum
