Anglo Technical Recruitment
Location
Reading, Berkshire | United Kingdom
Job description
This contract with our central government client is for a HR Associate for 12 months. The role is located in Reading and requires 2-3 days per week onsite.
Key Accountabilities:
- Deliver high quality, timely and accurate transactional HR services within SLA requirements.
- Deliver efficient and effective HR support to customers, providing first point of contact services through HRIS, telephone, email and walk-ins.
- Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.
Key Responsibilities:
- Maintain workload and case trackers to enable the reporting of service performance and identification of improvements.
- Ensure the HR Information System is accurately updated and transactions are processed in a timely fashion.
- Ensure all correspondence and documentation produced is accurate and in accordance with approved templates.
- Deliver routine scheduled activities.
- Support line managers, employees and candidates in the effective use of self-service HR technologies.
- Escalate issues in accordance with the relevant escalation process in a timely fashion.
- Maintain positive and professional working relationships with internal and external colleagues and customers, ensuring process hand-offs are properly executed.
- Support ad hoc project work, Company and HR initiatives, providing administrative services and, on occasion, face to face support.
- Assist in the testing and maintenance of the HRIS.
- Provide cover for colleagues during periods of absence and peak workload demands.
- Identify opportunities for improvement and suggest changes to enhance services, systems or address issues and actively participate in process improvement activity.
- Ensure HR related documentation (hard copy and electronic) is appropriately handled, managed and retained in compliance with data privacy regulations, including the archiving process; and ensure all correspondence and documentation produced is accurate, using approved templates.
- Ensure local work instructions are followed to maintain process compliance and quality.
- Ensure confidentiality is maintained at all times and that the appropriate Company classifications are applied.
- Maintain understanding of up to date employment regulations, applicable laws and Company policy.
Requirements
Skills:
- Strong organisational skills
- Basic knowledge of MS Packages (Excel specifically)
- Quick learner
- Previous experience using computerised systems for data retrieval and data entry.
- Previous experience within HR
- Previous experience working with RTW checks / onboarding / security vetting checks previously (not essential – desirable)
- Strong communication/Stakeholder skills at all levels
Job tags
Salary
