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Location

Leicester | United Kingdom

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Job description

About Our Client

Our client is based in Syston, Leicestershire. They boast a team of over 1,000 dedicated employees committed to delivering high-quality services to their customers. They work 2 days in the office and the rest from home.

Job Description

Responsibility for a portfolio of customer accounts focussing on collectable debt to meet cash targets

* Seek every opportunity to transfer customers onto direct debit payments

* Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined approval guidelines)

* Requesting credit limit increases and customer refunds where appropriate

* Work fortnightly "On Stop" and "Exceeded Credit Limit" reports issued (task based)

* Taking ownership of queries raised and liaise with other departments to resolve

* Weekly account reconciliations to minimize unallocated cash

* Completing Tasks in a timely manner in accordance with set deadlines

* Placing accounts on stop and referring delinquent debts for legal collection where viable

* Recommending credit facility removal and operating on a cash with order basis

* Handle basic insolvency matters for the Team Leader or Asst. / Credit Manager

* Cover for colleagues during periods of absence

* Basic complaints handling

The Successful Applicant

A successful Junior Credit Controller should have:

Excellent communication and interpersonal skills.

• Attention to detail and a high level of accuracy.
• Strong time management and persuasive telephone skills
• Able to work well under pressure

What's on Offer

• A competitive salary within the range of £24,000 p/annum
• An opportunity to join a well-established company
• A supportive and collaborative working environment.
• Full-time, fixed-term contract with potential for extension.

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Job tags

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Salary