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Location

West Yorkshire | United Kingdom

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Job description

Core Technical Experience:

• All round IT support specialist with at least three years’ experience of hands-on, remote and telephone support
• Experience of Server administration to include Windows Server 16, Remote Desktop Services and Active Directory in a corporate environment
• Hands-on experience of LAN, WAN and VPN, troubleshooting and support on several implementations
• Experience of support of core IT applications such as email, anti-virus, systems management, user provision and patch management
• Proven track record of working in a support environment supporting multiple users across multiple locations

• Administering Microsoft Exchange 365 & Outlook
• Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.)
• Supporting and troubleshooting Anti-virus (MS Defender) Veritas BackupExec, etc.
• Ability to support a wide range of desktop applications (e.g., MS Office 365, Project, Visio, etc.)
• Developing image / software through Intune/SCCM
• Experience of ITIL based call management system, e.g., FreshService
• Basic understanding of managing hardware and software assets and control software register -full training will be given

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Job tags

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Salary