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Location

Bradford | United Kingdom

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Job description

What you will do in your working day

Responsibilities:

• First line telephone support, diagnose issues with customers telephone services, both on-premise and cloud, plus connectivity services (broadband, ethernet circuits)
• Liaising with customers to keep update regarding projects and tickets
• Checking backups and antivirus are up to date
• General admin tasks relating to service team
• Providing remote and on-site support with client devices (computers, servers and network issues) 

The training you will be getting

Apprentices will undertake a standard following the Information communications technician Level 3 apprenticeship standard. This standard aligns with the following professional recognition -RITTech for 3. There will also be Functional Skills Level 2 English and maths if required.

Why choose our Azure Cloud Support Specialist apprenticeship? 

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. 

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. 

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

• Learn on-premise and cloud-enabled technologies and services
• Learn technical content that aligns to and is relevant to employers and the market
• Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
• Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

What to expect at the end of your apprenticeship

Permanent employment is available after successful completion of the apprenticeship. 

Benefits: 

• 28 days holiday (including bank holidays)
• Free on-site parking
• Friendly atmosphere
• Free tea/coffee
• Good learning opportunities for apprentices
• Company laptop will be given

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Job tags

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Salary

£14.43k per annum