Location
Hounslow, Greater London | United Kingdom
Job description
Responsibilities
- To ensure personalised care plans and risk assessments are completed within 48 hours of receipt of care packages prior to commencement of care service.
- To arrange and manage care worker changeovers and briefings on all care packages.
- To arrange and carry out home visits including the evaluation, monitoring and review of care worker performance.
- To encourage all care workers to maximise their time effectively.
- To troubleshoot any emergency care call cover when required by the branch.
- Compliance & Risk Management
- To confirm all care workers have completed their mandatory training annually and inform the Recruitment & Retention Officer or Branch Manager in the event of any non-compliance.
- To be available for all training as is deemed appropriate for the improvement of knowledge and skill base.
- To work within the CQC, Eleanor Policies & Procedures and rules of confidentiality at all times.
- To encourage best practices amongst home care workers.
Experience / Skills
- Driver with own vehicle
- Experience within in a similar role
- NVQ- Level 3
- Outstanding communication skills
- Outstanding written and verbal skills
Benefits
- Bluelight card /store discount
Job tags
Salary
£23k per annum