Administration Manager

Location

Leicester | United Kingdom

Job description

I am recruiting for an experienced Administrator who would like to take the next step into managing a team, to be successful we are looking for you to have worked in utilities so that you understand the industry

As the Administration Manager this role is based in the City Centre and will be office based, you will be managing a small lively team and this role can offer career development, as the Administration Team Leader you will work Monday - Friday 9am - 5pm with an hour for lunch.

As the Administration Manager your role is to provide, proactive, high level support to the department, taking ownership for managing allocated client accounts and service levels and ensuring that client expectations are exceeded.

As the Administration Manager some of your duties include

• Management and submission of regular MI reports, including the coordination of responses across multiple departments


• Allocating duties and managing performance


• Production of reports to assess service levels/KPIs and delivery against these measures


• Collation of information to ensure client account plans are maintained


• Responsibility for documenting client specific protocols and processes, implementing, providing guidance and training to support teams where necessary and ongoing monitoring of the same


• Ensuring client portals are updated and all associated tasks completed in line with the client's requirements


• Supporting the co-ordination of client audits

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job tags

Salary

£30k per annum