Kent Training & Apprenticeships
Location
Ashford, Kent | United Kingdom
Job description
Ashford (TN23 7EE)
GCSE Level 9-4 (or Grade A-C) in English and Maths, or equivalent qualifications in these subjects.
Aldington Primary is a local rural school with 200 pupils aged between 4 and 11. The school strives to provide a secure and caring environment in which each individual child can fulfil his or her potential. It aims to prepare each child for the opportunities, responsibilities and experiences of adult life.
Access to private transport is highly recommended, as the school is located in a rural area with limited public transport options.
This apprenticeship opportunity is for someone looking to develop their administration skills, by supporting a vibrant, busy, friendly school office.
The role will involve carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents for a range of office correspondence. The right candidate will show confidence when interacting with staff, parents and pupils throughout the working day.
£158.40 per week (term time only)
Mon – Fri 8:30 - 3:30
30 paid hours per week (term time only)
1 hour total break times unpaid
Includes 20% paid time for training.
20% paid time during working hours is given to complete training, referred to as "Off the Job Training"
GCSE Level 9-4 (or Grade A-C) in English and maths, or equivalent qualifications in these subjects
On the job training with the employer whilst working towards the Apprenticeship Standard - Customer Service Specialist Level 3 Standard will establish an Apprentice’s skills to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.
Regular work-based assessments/observationscarried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
As of 1st April 2023, the NMW for Apprentices is £5.28 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.
The wage for Apprentices applies to both time spent on the job plus time spent in training.
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.
KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.
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