Location
Central London | United Kingdom
Job description
We are looking for experienced Hospitality Assistants with a can-do attitude to work across Central London.
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Possess a can-do attitude where nothing is too much trouble
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Key responsibilities
- Greeting and looking after our delegates in a professional manner so they go home delighted
- Serving delegates, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Ensure that all delegates are treated in a friendly and courteous manner and any queries are dealt with in a helpful way
- Operate the till system correctly, dealing quickly with any problems
- Serve all food and drinks promptly
- To keep the till and servery areas clean and tidy at all times
- Working flexibly to support the team and responding enthusiastically to any requests
- To act as a runner by making sure that counters are topped up with fresh food and that the food is presented in an attractive way
- Clearing used plates and cutlery and loading the dishwasher as and when required to support the kitchen team
- Provide excellent customer service at the bar
- Give a warm. friendly service when working in the staff restaurant
- Setting up and servicing meeting rooms being as discreet as possible
- Recording the completion of tasks as required
- Assist with the movement of food and equipment around the building (you must be happy to use the lift as some buildings are 30 floors high)
- Support all team members in carrying out daily tasks and work at all times with consideration for the safety and wellbeing of colleagues
- Report any breaches of compliance e.g. food hygiene to the Catering Manager
- Proactively provide support where needed in other areas of the venue
Here's an example of what your shift pattern will be: (Please note these may vary across the day but many sites require you to work 5 days per week)
- Mon: 07.00-15.00 / 08.00-16.00 / 09.00-17.30
- Tues: 07.00-15.00 / 08.00-16.00 / 09.00-17.30
- Weds: 07.00-15.00 / 08.00-16.00 / 09.00-17.30
- Thurs: 07.00-15.00 / 08.00-16.00 / 09.00-17.30
- Fri: 07.00-15.00 / 08.00-16.00 / 09.00-17.30
This role will be operated under a variable hours contact, as our venues operate on a rota system, and has different need on different weeks.
Please be aware that this role is asking for those who can commit to over 30 hours a week, either Monday to Friday or Monday to Thursday in some cases to fill the need of the business. You MUST be 18 or over to apply for this role.
Why work for Compass
- We provide excellent training support to all new starters
- ·Compass Exclusive Benefits, Lifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access to Our Employee Assistance Programme.
- ·Apply online now via our short application form (only takes 1 minute!). We will be in touch straight away and if successful you could be working in one of our venues within a few days
Job tags
Salary
£11.95 per hour
